Terms of Use

Agreement to Terms

By accessing and using the Packet Roam website and services, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, you should not use our website or services.

Services Description

Packet Roam provides luxury property consultation, valuation, analysis, and related services in the Sydney, Australia market. Our services are designed to assist clients in identifying, evaluating, and acquiring premium residential properties.

User Obligations

When using our website and services, you agree to:

• Provide accurate and complete information
• Maintain the confidentiality of any account credentials
• Use our services only for lawful purposes
• Not interfere with or disrupt the website or services
• Not attempt to gain unauthorized access to any part of our systems
• Respect intellectual property rights

Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, analysis reports, and software, is the property of Packet Roam or its content suppliers and is protected by Australian and international copyright laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from our website without our prior written permission.

Service Engagement and Payment

Service Agreements

When you engage our services, a separate service agreement will outline the specific terms, deliverables, timelines, and fees. These Terms of Use work in conjunction with any service-specific agreements.

Fees and Payment

All fees for our services are stated in Australian Dollars (AUD) and are exclusive of applicable taxes unless otherwise specified. Payment terms will be outlined in your service agreement.

Refunds

Refund policies vary by service and will be specified in your service agreement. Generally, fees paid for completed consultations or delivered reports are non-refundable.

Information Accuracy

We strive to provide accurate and up-to-date information about properties, market conditions, and valuations. However:

• Property information is subject to change without notice
• Market analyses represent opinions based on available data at the time of preparation
• Valuations are estimates and actual sale prices may differ
• We are not responsible for errors or omissions in property listings from third-party sources

No Guarantees

While we provide expert guidance and analysis, we do not guarantee:

• That you will successfully acquire any specific property
• Investment returns or property appreciation
• That properties will match your expectations in every respect
• Availability of off-market properties at any given time

Professional Advice Disclaimer

Our services provide property market insights and consultation. However, you should seek independent professional advice regarding:

• Legal matters: Consult with a qualified solicitor
• Financial decisions: Consult with a licensed financial advisor
• Tax implications: Consult with a tax professional or accountant
• Building and structural issues: Consult with qualified inspectors

Limitation of Liability

To the fullest extent permitted by law, Packet Roam shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, revenue, or business opportunities
• Decisions made based on information provided through our services
• Property transactions that do not meet your expectations
• Third-party actions or omissions

Our total liability to you for any claim arising from our services shall not exceed the fees you paid for those specific services.

Indemnification

You agree to indemnify and hold harmless Packet Roam, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms of Use
• Your violation of any rights of another party

Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse or take responsibility for the content, privacy practices, or accuracy of these external sites. Your use of third-party websites is at your own risk.

Confidentiality

We maintain strict confidentiality regarding your property search and personal information. You agree to keep confidential any non-public property information or market intelligence we share with you.

Termination

We reserve the right to terminate or suspend your access to our website and services at any time, without notice, for conduct that we believe:

• Violates these Terms of Use
• Is harmful to other users or our business
• Exposes us to legal liability

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Material changes will be communicated through our website or via email. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

Governing Law

These Terms of Use are governed by the laws of New South Wales, Australia. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of New South Wales.

Dispute Resolution

In the event of any dispute arising from these Terms or our services, both parties agree to first attempt to resolve the matter through good faith negotiation. If negotiation fails, disputes may be submitted to mediation before pursuing litigation.

Severability

If any provision of these Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Use, together with any service-specific agreements and our Privacy Policy, constitute the entire agreement between you and Packet Roam regarding the use of our website and services.

Contact Information

For questions about these Terms of Use, please contact us:

Packet Roam
Level 8, 142 Macquarie Street
Sydney NSW 2000
Australia
Email: [email protected]